Privacy Policy:

Petersfield Photographic Limited is committed to protecting your privacy. It is our policy to respect the privacy of private communication. The information you provide to us during the ordering process will only be used to complete your order and will not be shared with any third party unless required by law. Paypal process our online and mobile app payments. To view Paypal’s Privacy Policy, please visit their website (

We use Fujifilm UK to process our in store, online and mobile app services. To view Fujifilm Privacy Policy, please visit their website ( YOUR DATA IS NOT SHARED WITH ANYONE ELSE.

We will only use your email to inform you that your order has been completed and ready for collection.

Like most websites, we use ‘cookies’ to assist your use of the service. This information will not identify you personally and is not stored alongside your personal data.

We collect your data through the orders that you place or sign up to be a member. We will only send you information if you request it, we would never email or post to you if you have not requested the service.We will only contact you by telephone to inform you about your order or if your have requested us to call you. We do not do telephone sales.

We will always try to adhere to the UK Data Protection Legislation. The Privacy Policy only relates to our site and does not extend too your use of the Internet outside the website.

Terms & Conditions:

1.These Terms and Conditions apply to all transactions through Petersfield Photographic Limited. Please read them carefully before purchase. All statements, guarantees or warranties in our Terms of Trading are in addition to and do not affect your Statutory Rights.

2.Petersfield Photographic Limited may change theses Terms and Conditions at any time. Any changes will take effect on the date they are posted on to this site. You will be asked to read and accept the Terms and Conditions each time you place an order, to make sure you are familiar with the most recent changes.

3.To contact our Customer Services, Support or Technical Team, please call 01730 263848 or email us at

4.Our opening times are Monday-Saturday 10am-4.00pm (excluding bank holiday weekend’s where the shop is closed both Sunday and Monday)

5.Limitations of Liability

5.1. Nothing in this Agreement shall affect the Statutory Rights of the consumer or exclude or restrict any liability for the death or personal injury arising from the negligence or fraud of Petersfield Photographic Limited.

5.2. By agreeing to these Terms and Conditions, you agree that Petersfield Photographic Limited shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation those parts of the internet not under Petersfield Photographic Limited's direct control including, without limitation, damage or loss of business, loss of sales, non-payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information or any other pecuniary loss (even where Petersfield Photographic Ltd has been advised of the possibility of such loss or damage)

6. Customers are expected to report any missing items from their order promptly after delivery. This also has to verified by Petersfield Photographic Ltd.

7. Operation

8. General


How to return products to Petersfield Photographic Ltd.

NOTE: We will only refund postage charges if your item is being returned due to an error with your order, the item is faulty or has been received in a damaged condition. We recommend that you use ‘Sign For’ postage, but we will only refund return postage at a cost up to £10.Items must be returned in their original packaging with all accessories, instructions etc and Free gifts.Goods will be at risk of the purchaser until actual receipt of the goods by Petersfield Photographic Ltd. The onus of proof of safe delivery to Petersfield Photographic Ltd shall rest with the purchaser.Please allow Petersfield Photographic Ltd up to 5 working days to process your return effectively.Please note if we are notified about faulty products after 2 weeks from the delivery date, they will be subject to a warranty repair rather than a refund or exchange.websites, we use ‘cookies’ to assist your use of the service.

Contact us for more information on any of our services